Who it is for
Small and growing organisations without a full-time IT team that still need someone reliable to call when technology gets in the way.
What is included
- Remote support for PCs, email, printers and network issues
- On-site visits within Putrajaya, Nilai and the Klang Valley by arrangement
- Coordination with internet providers, hardware vendors and software suppliers
- Preventive recommendations to stop recurring problems
How it works
Support can be ad hoc at an hourly rate or on a monthly retainer with agreed response times. Every issue is recorded so recurring problems can be fixed at the root.
